Say you request a ServiceTitan quote for your six-tech shop, and the salesperson won't give you a number until you're well into a demo call. Compare that to Service Fusion, where a two-tech shop can see its starting price, $208 a month, the moment the pricing page loads.
ServiceTitan is built for operations with dozens of techs, multiple locations, and a back office to run all of it. If you're a two-to-ten-tech shop and it feels too big, several alternatives exist, priced in different ways, and some publish their numbers while others don't.
This guide covers why ServiceTitan doesn't publish a price, what the vendors that do publish charge, and what to compare beyond the sticker number.
Why ServiceTitan doesn't publish a price
ServiceTitan's own pricing page describes three tiers, Starter, Essentials, and The Works, and says its per-technician pricing is built to fit a business of any size. No dollar figure appears anywhere on the page. Every tier routes to a sales conversation instead. Any number you see attached to ServiceTitan from a review site or a comparison blog is someone else's quote or estimate, not a published price.
ServiceTitan isn't alone in that approach. Workiz lists Standard, Pro, and Ultimate tiers by feature, with a "Request pricing" link on each and no dollar figure on the page. FieldEdge does the same across its three plans, telling visitors that pricing can vary and directing them to book a demo. Withholding pricing from the page is common in this category. It isn't a sign ServiceTitan costs more than its competitors, just that it's less transparent than the vendors below.
Vendors that publish a price
Two vendors in this category show real numbers on their own site. A third, Jobber, is known to price by user count on its own pricing page; check that page directly for its current tiers and dollar figures.
| Vendor | Pricing model | What's published |
|---|---|---|
| Housecall Pro | Fixed tiers, users included per tier | Basic $59/mo (annual) or $79/mo (monthly), 1 user. Essentials $149/mo or $189/mo, 5 users. Max $299/mo or $329/mo, 8 users, then $35/mo per extra user. |
| Jobber | Priced by user count, per the vendor's own site | Visit getjobber.com/pricing/ directly for current tiers and rates. |
| Service Fusion | Flat per tier, unlimited users | Starter $208/mo (annual) or $245/mo (monthly). Plus $325/mo or $382/mo. Pro $533/mo or $627/mo. Every tier includes unlimited users, and annual billing saves 15 percent. |
Service Fusion is the only one of the three where the bill doesn't move as you add techs, since every tier includes unlimited users. Housecall Pro prices by user count, so what matters is where your team size lands relative to each plan's included users. Jobber also prices by user count; get its current breakpoints from getjobber.com/pricing/ directly rather than from a comparison article.
A two-tech shop shows the difference between the two vendors above. Housecall Pro's one-user Basic plan doesn't cover a second tech, so you'd need Essentials at $149 a month billed annually. Service Fusion's Starter plan, at $208 a month billed annually, already covers a two-tech shop and every tech you add after that, since the user count never changes the price.
What to compare beyond the sticker price
- How the bill changes when you add a sixth or seventh tech. Per-user pricing moves with headcount; flat pricing doesn't.
- Whether there's a setup fee. Housecall Pro and Service Fusion don't publish one; confirm Jobber's directly on its own page rather than assuming.
- Contract length and cancellation terms. Housecall Pro and Service Fusion both state no long-term contract is required; get the same answer in writing from any vendor that quotes you by demo.
- What's bundled versus billed as an add-on. Marketing tools, AI receptionists, and payroll integrations are commonly sold separately, and neither Housecall Pro nor Service Fusion published add-on prices on its main pricing page.
A vendor that won't show a price on its page will still answer these questions on a call. Ask before the call ends, since the sticker price on a quote rarely covers everything you end up paying for.
A flat-fee option
SpanCrew is a flat-rate alternative built for shops under 10 techs: $99 a month for the whole crew, no per-tech pricing, no setup fee, and no contract, currently in early access. That answers the per-tech question directly, though it won't be the right fit for every shop weighing the options above. The guide to field service software for small shops covers what to look for beyond price.